A little good goes a long way
Your data, handled with care.
This policy describes how STUCK IN THE SAND LLC operates KindConnect for iOS and the web.
Information we use
We process your email, profile details, posts, photos and videos, comments, reactions, follows, volunteering signups, and reward activity to provide account access, community features, moderation, and partner rewards. Service providers also process technical request information, such as IP addresses, for operation and security.
Visibility and media links
Profile and story visibility settings control access to those records. Uploaded media is stored at public links: anyone with a photo or video link can view it, even if the associated story is shared with friends. Avoid uploading private or sensitive media. Other members may retain copies of content they have seen or shared.
Service providers and AI moderation
Supabase hosts account, database, and media services. Vercel hosts the website. Posted images may be sent, with their links, to Google Gemini through Lovable’s AI gateway to check for unsafe content. The iOS app asks for your permission before sharing a photo for this processing. Account details and story text are not sent to this AI service. You can post a text-only story without AI image processing. Native maps use Apple Maps; the volunteer map on the web uses OpenStreetMap tiles. Opening organizer links takes you to their websites and privacy policies.
Public creator videos
Choosing an MDMotivator video loads its original TikTok or YouTube embedded player. Those providers receive technical information such as your IP address and playback requests, under their own privacy policies. Browsing the video library also loads public YouTube thumbnails from Google’s image servers. KindConnect does not send your account details, volunteer history, or device location to that player. Its browsing data is temporary and separate from your KindConnect sign-in. No creator player loads while you are just browsing the map or video library.
On your device
The iOS app stores sign-in tokens in the Keychain and bookmarks on your device. The photo picker gives the app only the image you select. Native photo uploads are resized and re-encoded to remove camera location metadata. The iOS app does not include advertising identifiers or third-party analytics SDKs. The web app uses local storage to maintain sign-in and preferences.
Optional map location
Use my location requests a one-time location fix with your permission to center the map and calculate distances. Coordinates stay in app memory and are not sent to the KindConnect database, added to posts, or used to verify check-ins. Map providers receive requests for the map area you view. You can browse by region without granting location access.
Volunteer visits and city rankings
When you check in, we store the public venue you selected, server timestamps, your visit story, and recognition progress. Check-in does not collect device GPS or verify attendance. City rankings use the venue’s city or metro area, not your home address. Rankings are optional: joining makes your display name, city visit totals, and recognition points public when your profile is public, including totals from friends-only stories. You can turn rankings off in your volunteer passport. Your private visit history remains available to you.
Your choices
You can edit your profile, choose story visibility, remove your own content, block members, and sign out. To delete your account in the iOS app, open Profile → Delete account and confirm. Email hello@unstucklabs.com for data access, correction, or deletion assistance.
Retention and deletion
We retain account information while your account is active and as needed to provide the service. Account deletion removes your uploaded media, authentication record, and associated records according to database relationships. Operational backups may retain data until they expire. Content copied or shared by other people is outside our control.
Changes and contact
We will update this page when our practices change. Questions and privacy requests can be sent to hello@unstucklabs.com.